No small print

What an enquiry commits you to

Which is to say: nothing at all.

Asking costs nothing

Nothing is agreed by asking. You can read what comes back, think about it, and leave it there.

It comes back in writing

The answer is written down, so it is yours to keep, to reread, and to hold us to.

Used for the reply

The details you leave are there so we can answer. They go nowhere else, and no mailing list is built out of them.

Scope

What we don't take on

  • We don't work on gas appliances beyond domestic heating and hot water systems.
  • We don't carry out electrical work; we call in a certified electrician when needed.
  • We don't give fixed quotes over the phone – every job needs a survey first.
  • We don't take on work outside plumbing, heating and bathroom installations.